Confidentiality: Sojourn Coaching and Psychotherapy is committed to keeping your information confidential. No personal information will be communicated, directly or indirectly, to any third party without your informed and written consent. However, there are exceptions to this policy which include our legal, and/or ethical obligations, which means breaking confidentiality and disclosing your personal information without your consent. Exceptions include:
- To inform an appropriate family member, health care professional or the police if a client tell us that s/he intends to harm him/herself or end his/her life
- To inform the potential victim of violence or the police of a client’s intention to harm an intended victim
- To inform child and family services, if there is suspicion of a child being at risk or in need of protection due to neglect, or physical, sexual or emotional abuse
- To release a client’s file, if there is a court order to do so
- To report a regulated health professional, who has sexually abused a client, to the organization that regulates that profession
- To report child pornography
- To report elder abuse
- To share information with a supervisor or the College of Registered Psychotherapists of Ontario for auditing purposes
Rates and Insurance
Coaching or Psychotherapy is not covered by OHIP (Ontario Health Insurance Plan). You may be covered for all or part of your psychotherapy services, if you have extended health benefits (EHB) insurance through your employer. It is recommended that you contact your extended health insurance for details of your benefits coverage. Some questions to ask include: Do you cover registered psychotherapists? What is the yearly limit of my coverage? What is the coverage amount per session? Is a referral required from my family doctor? Reduced fee for services are available on a limited basis and depends on the individual’s circumstances. Please contact us by telephone regarding fees for service.
Insurance: The fees for a motor-vehicle accident, workplace injury and disability assessment are usually paid by the third party insurance (motor-vehicle insurance company, workplace safety and insurance board). The fees for an adoption, immigration, vocational or educational assessment are paid by the individual, but may be covered as part of your extended health benefits. ***TIP: If your extended health benefits provides coverage for psychological services at $500 per year, an assessment can be conducted over a two-year period, if it is done at the end of a year and the beginning of the following year.
Payment: Payment is expected at the end of each session. Sojourn Coaching and Psychotherapy accepts e-transfers as forms of payment. You will be provided with a receipt for each sessions that may submit to your insurance company for reimbursement or use as part of your medical expenses on your income tax, so please retain the receipt.
Appointment Cancellation Policy: Don’t worry! We certainly understand that things come up. All we ask is that you give me 24 hours notice , so that someone else can take advantage of the available time. When an appointment is made for you, we reserve that time just for you. If you miss your appointment, this is time that could have been spent with another client. Therefore, if you do not show or late cancel for an appointment, you will be billed the full session fee for the missed appointment . Please remember that if you are late for your appointment, there may not be the possibility of lengthening your session to provide you with your full time.
Length of Sessions: A session is scheduled for 60 minutes with 45 minutes for the session and 15 minutes for clinical notes. You can also attend sessions for 75 minutes (at an additional cost). If interested, please let me know. There is flexibility in scheduling of appointments (days, evening and possibly weekends) and there is no wait list .